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#AloneTogether

Family Counselling Centre COVID-19 Statement:

While respecting physical distancing measures during the COVID-19 pandemic we will continue to provide counselling services through phone sessions and, in some case, video sessions.

If you are new to the Family Counselling Centre and interested in speaking with a counsellor please call 519-621-5090 ext. 0 and leave a brief message including your name, phone number and what you would like to address in session. Somebody will call you back to help get you started.

If you are a current or returning client looking to cancel or reschedule an appointment please call 519-621-5090 and enter your counselor’s extension. If you do not remember your counselor’s extension please dial extension 0 and your message will be forwarded to your counsellor.

At this time of unprecedented challenge, and uncertainty — as always — we recognize that mental health is health.  Family Counselling Centre of Cambridge & North Dumfries, as part of The Counselling Collaborative of Waterloo Region is here to help!  We are working together to lessen the financial stress of accessing counselling services.  We believe that cost should never be a barrier to getting help. While there is a fee for counselling, the Collaborative is working to secure a variety of forms of funding, including United Way grants, and donations from Foundations and individuals, to help out with these costs.  When setting the rate, we take your income into consideration and then apply any available funding sources.  Some of our programs may be subsidized or fully funded based on the type of services you are seeking.  Counselling services may also be reimbursed by your insurance provider or covered under workplace wellness services depending on your employer (employee assistance program – EAP).  Please reach out today because we are all in this together!

Making mental health a priority – Counselling Collaborative of Waterloo Region is here for you

We offer professional and confidential structured psychotherapy services for individuals, couples and families that are based on the goals that you seek to achieve.  Some of our areas of expertise include:

  • Grief, Loss and Coping
  • Addictions
  • Youth in Transition
  • Anxiety and depression
  • Increasing Self Esteem
  • Interpersonal Relations
  • Family and Parenting Issues
  • Child Witness
  • Communication & Conflict Resolution
  • Art Therapy, *EMDR, Mindfulness

*EMDR is not suitable for all cases.  Agency resources are limited and clients will be screened for suitability.

Please call us at 519-621-5090 to find out how to start counselling or come to our Walk-In!

Complaints and Concerns

Your concerns matter to us. Our goal is to provide you with effective, supportive services. If you would like a different Counsellor or you have concerns or complaints about any aspect of our service, please contact us at 519-621-5090 and ask for the Executive Director.