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About us

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A community where there is equality, respect, empathy and inclusion.


To provide exceptional counselling and outreach in a safe, caring and respectful environment.


We value:

  • Confidentiality
  • Optimism
  • Quality
  • Diversity
  • Efficient use of resources
  • Partnerships



In 1940 a group of community members came together to support local families who found themselves disorganized because of WWII; loss of employment and/or family soldiers-from-world-war-two-2-saluting-427x544bereavement. Among the many things the members did to support local families which included knitting socks and producing medical bandages, was to help source food, assist with paying urgent household bills, and counselling for those soldiers returning from the war.  Sometimes this involved counselling to help the family reunite and form a stronger family unit.  Sometime it involved counselling and arranging more intensive support for those soldiers experiencing significant post experience trauma; to the extent they were unable to reunite successfully with their families or find meaningful employment.  Over the following years, Family Counselling Centre organized and incorporated as a not for profit agency in 1961.  By 1967, the agency had acquired the status as a registered charitable organization with Canada Revenue Agency.  Some of those founding members went on to form the Cambridge Kin Club and some of those members went on to form the United Way of Cambridge & North Dumfries. 


As a registered charitable organization, Family Counselling Centre of Cambridge & North Dumfries owes a huge debt of gratitude to our donors and financial supporters. In order to continue serving our community, we appreciate the numerous organizations, foundations, corporations, and individuals who generously donate their financial support. Without these ongoing contributions, we would not be able to continue to offer the high quality of service that we provide.  Our major funders include:

    • Ministry of Health, Health Connect
    • Ministry of Community and Social Services
    • Ministry of the Attorney General
    • Ministry of Children and Youth Services
    • United Way of Cambridge and North Dumfries
    • Region of Waterloo
    • Township of North Dumfries
    • Cambridge and North Dumfries Community Foundation
    • Waterloo Region District School Board
    • United Way donor designate
    • Individual Donation

Community Partnerships

Family Counselling Centre of Cambridge & North Dumfries partners with five neighbourhood groups to provide counselling services in the client’s neighbourhoods.

We provide counselling at the following community association locations: 

  1. Christopher Champlain
  2. Greenway Chaplin Community Centre
  3. Southwood Community Centre
  4. St. Andrews Presbyterian Church
  5. Cambridge Self-Help Food Bank

As well we enjoy partnership with Neighbours Helping Neighbours in Ayr to support local family outreach and food support services in Ayr, Ontario.

It is important for the Centre to coordinate with its partners in the community in order to avoid duplication of services, enhance services for service users and competition for funding.


Family Counselling Centre of Cambridge & North Dumfries currently has 20 full time, part-time and contract staff.  Services are provided by multi disciplinary staff, including social workers, art therapists and registered marriage and family therapists. Our interns are supervised by experienced staff. See our staff.

Couples counselling has been shown to be effective in strengthening happy marriages and supporting and repairing relationships that are troubled. Couples can improve their relationships, enhance communication, and deal more positively with issues such as sexuality, finances, parenting, in-laws, family members, and more.



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